Leia o texto abaixo sobre comunicação intercultural.

We studied leaders of community service teams and how the behavior of the leader can either exacerbate conflict or quell conflict in groups where people have different values. We found that if leaders are highly individually considerate, that tends to increase conflict and degrade performance. In contrast, if a leader is more focused on the work of the group and provides more guidance around what the group should be doing, that reduces conflict and leads to better performance. So, let’s say half the people in a group want to take it easy and the other half think that work is life. If the leader were to encourage everybody’s perspective, people would feel emboldened to act on their beliefs. As a result, you’re going to have half the group thinking that their colleagues aren’t working as hard, and that could cause problems. In contrast, if you have a leader who says, ‘We’re going to work eight hours today,’ then it makes it less likely that the individually held values are going to lead to conflict and disruption in the group.

Assinale a alternativa correta quanto ao uso dos conectores sublinhados:

a. In contrast é usado para consequência.

b. So é usado para contraste.

c. As a result é usado para contraste.

d. Then é usado para contraste.

e. As a result é usado para consequência.